Post Name: Service Manager
Qualification:Any Degree (With Good Skills)
Experience : 5- 10 Years
Nature Of Work:
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
Salary: Best in Industry
Timings: 9.30 Am - 7.30 Pm
Location:Erode.
JOB CODE : BOOM217
For Attending Interview Contact : 7373095959 / 7558113222 / 7558116222
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