Service Manager job Opportunities For Service Incharges & Technicians !!

Post Name: Service Manager

Qualification:Any Degree (With Good Skills)

Experience : 5- 10 Years

Nature Of Work:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Salary: Best in Industry

Timings: 9.30 Am - 7.30 Pm

Location:Erode.

JOB CODE : BOOM217

For Attending Interview Contact : 7373095959 / 7558113222 / 7558116222